About oioeos®
Small Rituals. Thoughtful Care.
A fresh start in the morning. A quiet moment before bed. A little care for your hands during a busy day.
At oioeos®, we believe skincare belongs in these everyday moments. Our approach brings together considered textures, practical product formats, and clear information to help you build a routine that feels comfortable and personal.
We want choosing and using skincare to feel like a natural part of your day.
The Business Behind the Brand
oioeos® is owned and operated by Hangzhou Milai E-commerce Technology Co., Ltd. The company is responsible for the sale of products, order processing, customer support, returns, refunds, and other transactions conducted through oioeos.com.
We value the trust you place in us when choosing products for your everyday care, and we welcome your questions before and after a purchase.
Business Information
Brand Nameoioeos®
Websiteoioeos.com
Company NameHangzhou Milai E-commerce Technology Co., Ltd.
Registered AddressRoom 506-21, No. 150 Guangtai Road, Xiasha Subdistrict, Qiantang District, Hangzhou, Zhejiang, China.
Stay in Touch
Emailservice@oioeos.com
Phone+852 2197 896
Customer Service HoursMonday–Saturday, 9:00 AM–6:00 PM EST.
We aim to respond to customer inquiries within 1–2 business days.
Care That Fits Your Life
Your routine can change with your schedule, your preferences, and the way your skin feels.
That is why our collection explores different ways to care for yourself, from cleansing and moisturizing to giving a little extra attention to lips, hands, and other often-overlooked areas.
Whether you enjoy a few familiar essentials or a more unhurried routine, our goal is to make each step easy to understand and enjoyable to use.
Considered in the Details
We pay attention to how skincare fits into real life: the texture you reach for, the way a product dispenses, and the space it takes up on your shelf or in your bag.
These details shape our approach to product selection and presentation. We aim to create a cohesive collection that is easy to explore, with useful descriptions that explain each product’s intended role.
We encourage you to review individual product pages for ingredients, directions, and precautions before making your choice.
What You Can Expect From Us
Information You Can Use
We aim to present product details clearly so you can make informed choices based on your needs and preferences.
A Straightforward Shopping Experience
From browsing our collection to reviewing your order, we work to make shopping at oioeos.com clear and convenient.
Support Throughout Your Purchase
Our customer support team can assist with product enquiries, order updates, shipping, payments, returns, refunds, and other store-related questions.
If you contact us about an existing order, please include your order number and the email address used at checkout so we can locate your purchase efficiently.
For returns, contact us before sending an item back. Our team will review your request and provide the applicable instructions and designated return address.